|
Updated 9.30.2008
Low Cost, Subsidized Shipping: Our shipping/handling rates are subsidized. We do this as a means of helping our customers get the best deal possible. Most of the time, we are the lowest priced! See rates for shipping below. We pay shipping on auto ship orders and on regular orders of $300 or more in the contiguous 48 states.
|
Shipping Method |
Flat Rate | |
UPS Ground (Default Method)
|
$6.97 (Unlimited items)
| |
UPS 3 day Select |
$12.97 (Up to 2 lbs)
| |
UPS 2nd Day |
$16.97 (Up to 2 lbs)
| |
UPS Next Day |
$35.97 (Up to 2 lbs)
| |
Postal |
$4.80 (Unlimited items)
|
If you need expedited service and your order is over the weight limited, we will contact you to confirm the price or make arrangements for the most important products reach you on time.
Shipping Process:
In plant order process takes place Monday - Friday. Orders are not processed on the weekends or public holidays. Same day processing for orders received before 11am. Then add travel time depending on method of shipment and your location to our shipping facility in Maryland. Mid-Atlantic states enjoy Next Service using UPS Ground. This includes most destinations in PA, NJ, NY, VA, DC, NC.
Tracking Information will be sent to your email address as soon as the order is processed. If you don't have a tracking info email within 48 hours (excluding weekends) please send an email to
This e-mail address is being protected from spam bots, you need JavaScript enabled to view it
Tracking Sites:
UPS - http://www.ups.com
US POSTAL TRACKING: USPS Tracking
Enter your tracking number then press Go. If you want
to be updated automatically via email, click on Learn
about Track & Confirm by email.
|
We are no longer shipping outside of the United States.
|
--------------------------------------------------------------------------------
--------------------------------------------------------------------------------
Return Policy:
Returns Policy for unopened products. Full refund if returned within 4 weeks. After 4 weeks, 15% restocking fee. Actual shipping costs are non-refundable.
Send Returns to:
OptimalHealthRSQ.com
6324 1/2 Kenwood Ave, Baltimore, MD 21237
Please include your original packing slip and/or invoice number. (Your invoice number was sent to you in an email from
This e-mail address is being protected from spam bots, you need JavaScript enabled to view it
) Please also submit an email about your return including your return tracking number and means of shipping.
|
